Presenter 4 FAQ

You can download Presenter from any Internet enabled computer - then copy the install file across via a USB memory drive.
Steps in detail:

1. Navigate to the download page and save the install file to a known location on your computer. (eg. My Desktop or My Downloads)
2. Open the file explorer and locate the Presenter setup file
3. Insert a thumbnail drive to a spare USB port and check that it assigns a new drive letter
4. Select the Presenter setup file and type Ctrl-C (copy)
5. Locate thumbnail drive in the file explorer and type Ctrl-V (paste)
6. Check that the Presenter setup file is now listed on the thumbnail drive
7. Select the menu option to safely remove USB drive (usually in the task bar tray area)
8. Remove the USB drive and plug into the destination media computer
9. Open the USB drive in the file explorer
   
10. Locate the Presenter setup file and double-click to launch the setup. (You can copy to the media computer first if you wish, but that is not required.)

Registration details are issued by email. Once received, you can print it off and enter the code manually on the other computer, or by following similar steps to the above, save the email as a text file and copy via USB stick. Transferring the email text to the media computer will enable you to copy and paste the registration details to avoid typing errors.

Windows treats Version 3 and 4 as separate applications, so you can quite safely install (and un-install) Version 4 without any impact on Version 3. You could even have V3 and V4 running at the same time. Just be aware that V4 will install its own copy of the song lyrics in the shared public folder - quite independently of the V3 copy (typically under the C:\Present3 folder).

The same full installation setup file is used for upgrading as it is for new installations. Just download and run the Setup EXE in the usual manner. Your current settings will be retained.

Our Presenter licensing is site based as described on the licensing page. Essentially, one license applies to a single location, even though a church 'entity' may have services at different locations, or campuses. We do however give special consideration to small churches that meet at different locations at different times. These are considered on a case-by-case basis, so feel free to contact us to discuss your situation and see if we can help you.

Presenter 4 is designed to operate on a computer with two or more monitors enabled via the Windows display properties dialog. This includes laptops with an external monitor (or projector) attached to the VGA port.

It is however possible to trial and work with Presenter on a single monitor by creating a custom monitor.

1. Select Options > Monitors > Custom Monitors
2. Click the [Add] button and define an area in the top right-hand corner of monitor 1.
3. Specify both width and height to be 50%
4. Press [OK] to save
5. Now select Options > Monitors > Output Definitions
6. In the drop-down list next to Output 1, select the custom monitor entry.
7. You will now be able to activate the first output which will appear (overlapped) on your screen. You may need to move the control window to the left to see the output.

The most likely reason for this is there are no outputs enabled. Check the Options > Output settings. Also, upgrade to the latest build as this provides more feedback to address this situation.

Presenter makes a connection with the MS Powerpoint application via the OLE interface. For the most part this should be reliable but has been known to 'get confused', particularly if actions are taken in quick succession (eg. play-stop-play). See the online help tutorials for sample operation and other points to observe when working with PowerPoint.

The OLE link to MS Powerpoint requires the full product (eg. stand-alone or bundled with MS Office). The free PPT Viewer application does not include the necessary features for Presenter to work with PPT files sufficiently.

This is not authoritative advice from CCLI. Please confirm with the CCLI representative in your country for any questions regarding copyright.

Our understanding is (provided you are not recording your service) that you report each song just once - in the year of the first time you actually use the song. Treat it as if you typed in the words yourself, as that is what constitutes a 'use' (or reproduction) of the song.

Tip: Use the playlist/running sheet export to CSV feature to keep a historical reference of the songs you use.

If you record your service (ie. to tape/CD/DVD), you need to report that as a duplication each time - and any copies you make of that recording as well.

We don't have a Mac (or Linux) version of Presenter. We are however monitoring user interest and development technologies in case this becomes a viable option in the future.

Our primary development and testing platforms are Win32, with one Windows 7 64 bit system. Our testing of Presenter 4 on Vista-64 and Windows 7-64 has been successful for all aspects except playing DVDs. Please let us know if you encounter any problems on 64-bit systems.

We have tested Presenter 3 (Express & Standard) and Version 4 on Microsoft Windows 7 (32-bit and 64-bit). Playback of video and DVD depends on what codec pack is installed as well as the hardware (particularly the graphics adapter), so results will vary between systems. If you encounter security related errors with Version 3, log in as administrator and grant all users full (read/write) access to the C:\Present3 application folder. Presenter Version 2 is not certified to work on Windows 7.

Yes certainly! While some features, such as the display of Bible scriptures, are intended for use in a church setting, there is no reason why Presenter cannot be used for any corporate event involving multimedia.